Frequently Asked Questions

Everything you need to know about your Affective Health Store experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-7 business days, while international shipping can take 10-21 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.

Are your materials sustainably sourced?

At Affective Health Store, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion is as kind to the planet as it is to you.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.